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Terms of Service

Effective date: [DATE]  |  Last updated: [DATE]

GLiPra — a product of Leonava (a Texas company)

IMPORTANT — PLEASE READ CAREFULLY. These Terms contain a mandatory arbitration clause and class action waiver in Section 14. By using GLiPra you agree to resolve disputes by binding individual arbitration rather than in court, and you waive the right to participate in a class action. See Section 14 for details and your 30-day opt-out right.

1. Who We Are

GLiPra is a mobile application operated by Leonava, a Texas company ("Company," "we," "us," or "our"). GLiPra provides GLP-1 medication companion features including nutrition tracking, weight logging, injection-cycle tracking, and educational pharmacist content.

Registered address: [REGISTERED ADDRESS]
Legal and privacy inquiries: legal@glipra.com

2. Acceptance of Terms

By downloading, installing, creating an account, or using GLiPra (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

You must be at least 13 years old to use GLiPra. If you are under 18, you must have your parent or legal guardian's permission and they must agree to these Terms on your behalf.

3. Medical and Clinical Disclaimer

GLIPRA IS NOT A MEDICAL DEVICE, CLINICAL SERVICE, OR SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE.

All content — including pharmacist-authored tips, nutrition guidance, injection-cycle tracking, medication level estimates, readiness scores, and AI-generated responses — is educational in nature and does not constitute medical advice, diagnosis, or treatment.

If GLiPra displays a symptom-escalation notice, contact your prescriber promptly. Do not rely solely on the app to determine whether you need medical attention.

4. Account Registration

To access most features you must create an account. You agree to: provide accurate, current, and complete information; maintain the security of your password; accept responsibility for all activity under your account; and notify us immediately at legal@glipra.com if you suspect unauthorized access.

5. Subscription and Payment

5.1 Free and Pro Tiers

GLiPra offers a free tier and a paid Pro subscription. Features available on each tier are described in the app and may change over time with reasonable notice.

5.2 Billing

Subscriptions are billed through the Apple App Store or Google Play Store. Payments are processed by Apple or Google under their respective terms. We do not store your payment card information.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date through your Apple or Google account settings.

5.4 Price Changes

We may change subscription prices with at least 30 days' notice before the change takes effect. Continued use constitutes acceptance of the new price.

5.5 Refunds

Refund eligibility is governed by Apple's or Google's refund policies. We do not process refunds directly. See our separate Refund Policy for details.

6. User Content

You retain ownership of content you submit (meal photos, notes, logs). By submitting content you grant Leonava a worldwide, non-exclusive, royalty-free license to host, store, process, and display your content solely to provide and improve the Service. This license terminates when you delete the content or your account.

When you use the photo meal-analysis feature, your meal photo is processed using third-party AI. We do not use your meal photos to train AI models. Photos are deleted within 24 hours of analysis.

You may not submit content that is illegal, defamatory, infringes third-party IP, or contains malware.

7. Acceptable Use

You agree not to: reverse engineer or decompile any part of the Service; access the Service by automated means without written permission; use the Service to transmit spam; attempt to gain unauthorized access to any connected system; or use the Service for any commercial purpose other than your own personal health tracking.

8. Intellectual Property

All software, design, text, graphics, logos, and other materials in the Service are owned by Leonava or its licensors. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use. Nothing in these Terms transfers any intellectual property rights to you.

9. Third-Party Services

The Service integrates with third-party services including Apple Health and Google Health Connect. Your use of those services is governed by their respective terms. We are not responsible for the practices of third parties.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LEONAVA SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

HEALTH AND MEDICAL INFORMATION PROVIDED THROUGH THE SERVICE IS NOT WARRANTED TO BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR INDIVIDUAL SITUATION.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LEONAVA, ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES; (B) ANY HEALTH OUTCOME, CLINICAL COMPLICATION, OR MEDICAL EVENT ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE; OR (C) ANY DAMAGES ARISING FROM YOUR USE OF AI-GENERATED NUTRITIONAL ESTIMATES OR MEDICATION LEVEL APPROXIMATIONS.

LEONAVA'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LEONAVA IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) FIFTY U.S. DOLLARS ($50.00).

12. Indemnification

You agree to indemnify and hold harmless Leonava and its officers, directors, employees, agents, and licensors from claims, liabilities, damages, judgments, and fees (including reasonable attorneys' fees) arising out of your violation of these Terms, your User Content, or your use of the Service in violation of applicable law.

13. Term and Termination

We may suspend or terminate your access at any time for any reason, including violation of these Terms. You may terminate your account at any time through the account-deletion process in the app or by contacting legal@glipra.com. Sections 8, 10, 11, 12, 14, and 15 survive termination.

14. Dispute Resolution — Mandatory Arbitration and Class Action Waiver

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

14.1 Informal Resolution First

Before filing any formal claim, contact us at legal@glipra.com and describe your dispute. We will try to resolve it informally within 30 days.

14.2 Binding Individual Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted remotely (by video, phone, or document submission) in English by a single arbitrator. The FAA governs this Section.

14.3 Class Action Waiver

YOU AND LEONAVA EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION, OR REPRESENTATIVE ACTION. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS.

14.4 Exceptions

The following are not subject to arbitration: claims you bring in a small claims court of competent jurisdiction; applications for emergency injunctive relief; and disputes solely about the validity of intellectual property rights.

14.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@glipra.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Your opt-out must include your name and the email address associated with your account.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Subject to Section 14 (arbitration), you consent to the exclusive jurisdiction of the state and federal courts located in Texas for any matter not subject to arbitration.

16. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by in-app notification, email, or by updating the "Last updated" date. Continued use after the effective date constitutes acceptance. If you do not agree to the revised Terms, stop using the Service.

17. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any in-app disclosures, constitute the entire agreement between you and Leonava regarding the Service.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and all other provisions remain in full force.

Assignment. You may not assign your rights without our written consent. We may assign our rights without restriction.

Language. These Terms are written in English. If translated, the English version controls.

Attorney review required before publication. Key areas: Texas-specific arbitration enforceability; COPPA compliance for minors; TDPSA obligations; health-data consent under Washington MHMD Act; App Store compliance (Apple and Google have specific rules about ToS content). Registered address placeholder must be filled.